1. Order Processing

• 1–2 working days (excluding Sundays and public holidays).
  
• Processing time may vary in case of high order volumes, stock unavailability, or unforeseen circumstances.
  
• Orders will only be processed after successful payment confirmation.
  
  

2. Shipping Timeline

• Delivery PIN code and serviceability by our courier partners.
  
• 3–7 working days from the date of dispatch.
  
• Remote or non-serviceable locations may take longer.
  
  

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you make the payment.
  
• Free shipping promotions from time to time, which will be clearly mentioned on the website.
  
  

4. Order Tracking

• Once your order is dispatched, you will receive a shipment tracking ID via email and/or SMS.
• You can use this tracking ID to check the live status of your delivery.

5. Delivery Attempts

• Up to 2 delivery attempts. If the order is not accepted or the delivery fails due to incorrect details, it will be returned to us.
  
• In such cases, re-shipping may incur additional charges.
  
  

6. Delays & Exceptions

• Weather conditions, strikes, natural disasters, or courier issues beyond our control.
  
• We will keep you informed in case of significant delays.